frequently asked questions

How is your pricing structure different to your competitors? Our commission is based on the Airbnb NET payout, after Airbnb has taken their commission, not the gross nightly rate. Plus we do not charge GST on top. This means MORE money in YOUR pocket. Does charging less mean your service is not as good? Absolutely not, we have been 5 star Airbnb superhosts since 2015, your returns will be better than with our competition. Do I have to do anything to manage the property? No, we take care of everything while you sit back and relax. Do you charge a holding fee when there are no guests? No, we don't. Should the property be fully furnished? Yes, we can supply a comprehensive list of what your property should contain. If your property is empty we can shop and decorate for you, fees vary based on your requirements. This does not include the cost of furniture. Am I responsible for rates, body corporate (strata) fees, electricity, internet, garden, pool and general maintenance? Yes, these are the owner's responsibility. Do I need to supply linen or consumables? No, we use a commercial linen hire company for hotel quality sheets and towels and we supply a comprehensive range of quality consumables. Who pays for the cleaning, linen hire and consumables? The guests pay a very reasonable cleaning fee when they book. Does the property need to be insured? Yes, you will need to get landlord insurance, specifically for Short Term Rentals. Can I stay in my property anytime I want? Yes, with at least 7 days notice, depending on availability. You just need to pay us the cleaning fee for cleaning, linen and consumables after your stay. Is there a minimum term for Host By Air to manage my property? No, but there is a minimum 30 days notice to terminate your agreement with us, and is subject to some conditions which are outlined in the agreement. I manage my own listing but I want to go away on holidays, can you co-host it temporarily? Yes, Minimum 30 days, maximum 90 days. Longer periods will be treated as a new listing under full management. Contact us for more details. I manage my own listing but I want you to manage it permanently, can you take over? Yes, we can manage your property full-time. I have a listing that is currently managed by another company, can you take over? Yes, we can take over management of your property.
Host By Air is a QLD licensed Real Estate company dedicated exclusively to managing short term vacation rentals and is not affiliated with any booking platforms. Host By Air does not guarantee a particular return or level of income. The information and opinions expressed within this website are for general information purposes only and are not intended to constitute professional advice, and should not be relied upon or treated as a substitute for specific advice relevant to individual circumstances. We take no responsibility for any loss which may arise from the information contained within this website. Nitrolato Pty Ltd T/A Host By AirACN 602 477 181 QLD Real Estate licence 4399189